Shipping & Returns
We don’t want to keep you waiting, so all of our products are sent First Class and tracked via Royal Mail. This is free for UK customers. For our fans in Australia, Europe and the USA there is a £10 flat rate for shipping. To the rest of the world we promise we will get to you soon!
TFC will aim to dispatch orders as soon as possible after payment. For the UK shipping time will be 1-2 days, for USA, Australia and Europe it will be around 5-7 days business days. With Covid-19 being the bundle of joy that it is there may be some slight delays.
Packaging will be discreet and we use sustainable materials where possible. Please make sure you put in the correct address so we know exactly where to find you. TFC is not responsible for in-transit delays, lost or damaged shipments or orders sent to incorrect, invalid addresses. TFC isn’t responsible for covering any import fees where applicable. If you have any issues with shipping we will do all we can to see if we can help.
Returns & Warranty
TFC Customer Warranty
TFC offers a 6-month warranty on all sex toys. Once the 6-month period is complete we have no obligation to send you replacement items. This warranty covers items which are found to be faulty. If something’s not quite right send us an email to firstname.lastname@example.org outlining the problem. All warranty replacements are at TFC’s discretion, but if there’s an issue we will get you a replacement free of charge.
Due to the nature of our products, we have to take an all sales are final policy. This is for the health and wellbeing of our staff and customers.